Grindsmith started out as a little old coffee pod, many moons ago, with our first shop opening in 2014. We have now grown to include several stores and a Roastery. Our site at Media City is known for its delicious coffee, fantastic brunches and friendly staff.


General Manager - MediaCityUK

Full Time position 

We are looking for an experienced manager to become General Manager of a busy specialty coffee business in the heart of MediaCity, Salford and to run the catering management of a second site at Host, MediaCity

We are proud to be an equal opportunities employer and welcome people from all and any walks of life. We believe that individualism and diversity of experiences and backgrounds makes for a better working environment for our staff and by default a better experience for our customers.

If you feel that you fulfil most of the criteria but are new to speciality coffee then please still apply, we value enthusiasm and character over technical skills as full training will be provided.



  • At least 1 year management experience in a coffee shop setting
  • Line management experience
  • Excellent customer service and how to train those values and practices in your team
  • Interest in specialty coffee
  • Experience of staff training/coaching
  • Experience of working in a high pressured environment
  • Flexible, solution led approach
  • Experience of financial reporting, staffing costs
  • Proven experience of managing staffing cost inline with budgets
  • Stock management experience and cost management
  • Understanding of H&S requirements
  • Spreadsheet management using google sheets
  • Use of audit software for EHO (iauditor/safety culture or similar)
  • Experience with POS systems and uploading/deleting items (specific training provided)
  • Ability to problem solve under pressure
  • Eligible to work in the UK



  • Bar management experience
  • Latte art
  • Event management
  • 2 years plus hospitality experience
  • Creating invoices using Xero
  • Working knowledge of Workforce software to manage rotas (or similar program)


Responsible but not limited to;

  • Work closely with the owners and other senior staff across the business
  • Staff rotas for two sites and managing leave requests
  • Staff training, performance management
  • Work closely with the Head Chef to ensure quality food and service, review menu prices and creating
  • deals to maximise footfall and profit
  • Recruitment and onboarding of all new staff including contract documents and right to work
  • Absence management
  • Timesheet management for payroll
  • Point of contact for suppliers, account management, FOH stock ordering
  • Point of contact for contractors, responsibility for managing faulty equipment and other arising issues
  • Liaise closely with the HOST events team to organise catered events
  • Work with the head chef/event chef and FOH supervisors to ensure all required catering is supplied
  • Take responsibility for ensuring products are being invoiced correctly to HOST
  • Ensure all takings and costs are correctly reported
  • Monitoring stock/staffing spend and ensuring cut backs are made when possible
  • Allocation of tips so that they can be added to payroll
  • Timesheet management so payroll data is correct and up to date


What we can offer:

  • A supportive and staff orientated working environment
  • Full barista training
  • Opportunities to progress within the company
  • Staff discount
  • Staff meal on shift
  • A full time salaried position
  • A degree of flexibility to cater to outside commitments
  • Occasional celeb sighting



  • Discounted or free food
  • Employee discount
  • Flexible schedule
  • Paid birthday off
  • Tips


  • Day shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Further information

  • Full-time, Permanent
  • Salary range £24,000 - £27,000


Please email with your cv and a covering letter highlighting your relevant experience.